Shipping policy
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
If we experience a high volume of orders, shipments may be delayed by a few days. If there is a significant delay, we will contact you via email.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
Delivery delays can occasionally occur due to carrier issues, weather, or other factors beyond our control.
Shipping Locations
We currently ship to:
-
United States
International shipping rates and delivery times vary depending on the destination.
4. Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). Tracking numbers typically become active within 24 hours.
5. Customs, Duties, and Taxes
For international orders, your order may be subject to import duties and taxes (including VAT), which are incurred once the shipment reaches your destination country. These charges are the customer’s responsibility.
6. Damaged, Lost, or Stolen Packages
We are not responsible for packages lost or stolen after they have been marked as delivered by the shipping carrier. If your order arrives damaged, please contact us within 48 hours with photos of the item and packaging.
7. Incorrect Shipping Addresses
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
8. Contact Us
If you have any questions about your order or our shipping policy, please contact us at:
Email:Loebusinesssuport@outlook.com